Crystal Inn Hotel & Suites - Salt Lake City

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Crystal Inn Hotel & Suites - Salt Lake City Exterior photo

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Key details

Hotel Overview and Details

230 West 500 South, Salt Lake City, 84101

Close to downtown Salt Lake City

Great

8.4

9.2

/10

4.3

Loved by Crystal Inn Hotel & Suites - Salt Lake City guests

Friendly staff

Clean rooms

Comfortable bed

Free parking

Hot breakfast

"Downstairs is a pool, jacuzzi tub, and dry sauna."

Randall from United States

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"The highlight of our stay was booking the pool and hot tub so we could enjoy it with our children and grand children to our selves."

Jay W from United States

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"The morning buffet was better than most complimentary hotel breakfasts."

Charis

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3-star hotel with ski packages in Salt Lake City

Accommodations

Crystal Inn Hotel & Suites offers oversized guestrooms that include options with a single king bed or two queen beds. For additional luxury, the King Executive Jetted Tub Suite features a jetted tub and two 32-inch flat-screen TVs. Rooms also include in-room mini-fridges and microwaves to enhance the guest experience.

Special Offers

The hotel presents a Stay & Ski seasonal offer that rewards guests for multiple-night stays, providing the 4th night free after a 3-night reservation. This offer is perfect for families, skiers, and snowboarders looking to experience Utah's famed snow. Additionally, guests benefit from free ski and luggage storage for convenience.

Dining Options

Conveniently, a complimentary hot breakfast buffet is offered daily to all guests, ensuring a robust start to the day. For lunch or dinner, Christopher's Steak & Seafood is available nearby, providing guests with a high-quality dining experience. In-room dining accommodates those who prefer to enjoy meals in their spacious rooms.

Location

Located in Salt Lake City, the hotel provides easy access to major ski resorts and local attractions. Travelers will find the Crystal Inn conveniently positioned between McDonald's and Denny's, making dining options easily accessible. The hotel is just a short drive from downtown, offering diverse activities and sights.

Pet-Friendly Amenities

Crystal Inn welcomes dogs in designated guest rooms with a surcharge for stays of up to seven nights. This allows guests to bring their pets along on their travels, ensuring they don't have to leave furry friends behind. A maximum of two pets is permitted per room, adding flexibility for pet owners.

Highlights

Location: 10 min from ski slopes

Accommodations: King Executive Jetted Tub Suite

Dining: FREE hot breakfast buffet

Special Offer: Stay 3 nights and get the 4th night FREE

Pet-Friendly: Maximum of 2 pets per guestroom

Convenience: FREE ski and luggage storage

Must-do experiences

Visit the Natural History Museum for fascinating dinosaur exhibits.
Try the famous fry sauce at Crown Burgers-it's a local favorite.
Stroll through the Tracy Aviary for beautiful birds and serene walks.
Explore the City Creek Center for shopping and delicious local eateries.
Don't miss the Utah Museum of Fine Arts for stunning art collections.

Location: Great

8.7/10Review score

View Hotel Location on Map

Highlights from guests

DiningBreakfast Winner!

Breakfast offered many choices. I enjoyed eggs, bacon, sausage, yogurt, oatmeal, bagels, and more! It's also easy to walk to many places for other meals.

Emily from Canada

Review on

Guest ParkingParking Paradise

Free car parking right outside the door was very handy. There's plenty of parking available. It made carrying items from the car to the room easy.

Ricardo from Spain

Review on

Spa & LeisurePoolside Bliss

The pool was great! I liked that the pool and hot tub were open late at night. The pool had just the right amount of chlorine.

Mei from China

Review on

Room FeaturesSpacious Comforts

The rooms are spacious. It wasn't a problem to have a roll-away bed delivered to our room. Our room had a fridge and microwave.

Rajesh from India

Review on

Choose Your Room Category

The hotel offers a range of accommodations including doubles, family rooms, and suites—plus breakfast, free cancellation, and special rates.

Studio 1 King Bed Non Smoking
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
King Bar Non Smoking
2 persons
33 sq. feet
1 King-size bed
Air conditioning
Bathtub
room details
Standard Double Queen Non Smoking
2 persons
33 sq. feet
2 King Size Beds
Air conditioning
Bathtub
room details

Show all rooms

Room Availability and Pricing Calendar

Find available rooms and check today's best prices!

July 2026 - July 2027

Sun

Mon

Tue

Wed

Thu

Fri

Sat

July 2026

August 2026

September 2026

October 2026

November 2026

December 2026

January 2027

February 2027

March 2027

April 2027

May 2027

June 2027

Choose dates to see prices

Check-in/ Check-out

Facilities

This hotel provides premium amenities for a memorable and relaxed stay

Facilities: Great

8.5/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Ski storage
Allergy-free rooms
Lift
ATM/Cash machine
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Skiing
Hiking
Cycling
Tennis court
Golf course
Billiard tables

Services

Free airport shuttle
Housekeeping
Car hire
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance
Shops/Commercial services

Dining

Snack bar

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's buffet

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Sun loungers
Live entertainment
Sun terrace
Sauna
Steam room
Jacuzzi

Room features

Air conditioning
Heating
Sitting area
Garden furniture
Dining table
Ironing facilities

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Hotel Location

230 West 500 South, Salt Lake City, 84101

Explore Salt Lake City

The Leonardo Museum

14 minutes' walk

An interactive museum that blends science and art. Features engaging exhibits and special events throughout the year.

Church History Museum

20 minutes' walk

Home to an extensive collection of art and historical artifacts, showcasing the history of the LDS Church.

Pioneer Park

10 minutes' walk

A vibrant urban park featuring seasonal farmers markets and a peaceful atmosphere for relaxation or picnics.

Classical Cars International Antique Auto Museum of Utah

10 minutes' walk

Unique collection of antique vehicles that showcases automotive history. Offers guided tours and special exhibits.

Mill Creek Canyon Hiking

10 minutes' drive

Scenic hiking trails offering stunning views. Perfect for nature lovers and thrill-seekers looking for adventure.

Yoga at The Gallivan Center

16 minutes' walk

Outdoor yoga sessions provide a calming experience in a beautiful setting. Seasonal classes available for all levels.

Alberto's Mexican Food

2 minutes' walk

Casual Mexican eatery serving flavorful tacos and burritos. Known for its quick service and vibrant atmosphere.

Red's Diner

7 minutes' walk

Classic American diner featuring comfort food. Specializes in breakfast all day with a cozy, family-friendly vibe.

RawBean Coffee House and Drive-Thru

8 minutes' walk

Charming coffee shop offering organic brews and light bites. Ideal for relaxing or grabbing a quick drink on the go.

Vivint Smart Home Arena

18 minutes' walk

Home to exciting sporting events and concerts. Offers vibrant atmosphere with a range of performances throughout the year.

Salt Palace Convention Center

16 minutes' walk

A hub for events and exhibitions, featuring family-friendly activities and occasional live performances.

Navigating city

City Centre
Salt Lake City 9 min · 2300 ft
Airports
Salt Lake City International (SLC) 16 min · 6.3 mi
Ogden-Hinckley (OGD) 84 min · 34.6 mi
Train
600 West @ 250 S 15 min · 4000 ft
Train 2 min · 400 ft
Bus
Bus stop 2 min · 400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Private parking is possible on site for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

All visitors are offered a continental breakfast for a fee.

Children & extra beds

Maximum capacity of extra beds in a room is 1.

Pets

Pets are allowed on request.

Number of floors:

Number of rooms:

148

Former name

Crystal Inn Downtown

Guest Reviews and Hotel Ratings

Honest Guest Feedback Based on Real Stays

Review summary

Based on recent reviews

Guests consistently praise the satisfying hot breakfast, often highlighting the variety of options available each morning. The spacious rooms are frequently mentioned, with some suites featuring amenities like a hot tub, microwave, and fridge, alongside a great TV selection. Its convenient location offers easy access to downtown attractions and Temple Square, with a vegan restaurant and pizzeria nearby; however, a few guests have found the breakfast room to be a bit disorganized during busy times. The pool and hot tub, open until midnight, are also appreciated by many.

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Review score

Based on 2467 verified reviews

8.8 /10

Great

91 %

Recommend

Staff

9.0/10

Cleanliness

8.7/10

Paid Wi-Fi

6.3/10

Free WiFi

7.9/10

Pros

Clean rooms

Comfortable beds

Excellent location

Friendly staff

Good breakfast

Cons

Missing charger

Unsafe area

Hannah from United Kingdom

Single

Standard King Non Smoking

4 nights in November 2025

Reviewed: February 15, 2026

9/10

breakfast buffet ironing board parking spaces

the breakfast buffet offered many choices. the room included an iron and ironing board. the parking lot had many spaces.

the elevator seemed a LITTLE slow.

0 Helpful

George from United Kingdom

Business traveller

Standard King Non Smoking

4 nights in November 2025

Reviewed: November 22, 2025

9/10

a haven of good details

diverse choice large suite excellent temperature

the breakfast was really amazing. it had diverse choices for all tastes. i found big suite room with hot tub to my liking. the temperature in the pool was excellent.

i did't find any flaw.

0 Helpful

Amelia from United Kingdom

Single

Studio 1 King Bed Non Smoking

3 nights in August 2025

Reviewed: September 18, 2025

9/10

a restful stay

spacious room ideal location helpful staff king bed

The room was very spacious. It was a studio with a king bed (i appreciated the extra room). i also found the location ideal. it was within walking distance of many places i wanted to visit. the staff was friendly and helpful throughout my stay.

The television channel selection was somewhat limited. It wasn't a major issue though.

Service

9/10

the front desk staff was consistently helpful with directions and local recommendations. they also offered quick assistance with printing boarding passes, which i found very useful (especially before an early flight).

0 Helpful

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Questions of the users

About Crystal Inn Hotel & Suites - Salt Lake City

What is the distance from the hotel to the Salt Palace, and is there a bus service available to reach there?

12 November 2024

The Salt Palace is approximately 280 meters away. A free train service called Trax is available, with a two-block walk required to access it. Trax will drop you right at the Salt Palace.

How frequently does the airport shuttle operate?

8 January 2025

The shuttle operates on an on-call basis and will go whenever a guest requests it.

Is there a 24-hour front desk for late check-in assistance?

25 February 2025

Yes, the front desk is always staffed, and the convenience store operates 24 hours for any late-night needs.

Can you provide details about the airport shuttle service? Is it complimentary?

10 December 2024

There is a complimentary airport shuttle that runs every hour. Guests can sign up at the front desk to schedule their ride.

Is there a late-night airport shuttle available for arrivals around 11 PM?

21 April 2025

Yes, there is a shuttle available. Guests need to call the hotel after landing and once they have collected their luggage.

Are the couches in the rooms equipped with hide-a-bed functionality?

15 March 2025

Yes, all couches in the guest rooms are hide-a-bed sofas.

What are the operating hours for the sauna at the hotel?

4 June 2025

The sauna operates from 6 AM to 12 PM.

What is the minimum age requirement for check-in at the hotel?

30 December 2024

The minimum age for check-in is 18 years.

Is there an area available for storing bicycles during a stay?

17 January 2025

Yes, a storage room for bicycles is available for guests.

How much is the required security deposit at check-in?

29 March 2025

The security deposit is $20.

Is there a microwave accessible for guest use, apart from in-room options?

22 October 2024

Yes, a microwave is available in the guest dining room 24/7.

Is there Wi-Fi available for guests, and is it free?

14 February 2025

Yes, complimentary Wi-Fi is available and is secured with a password.

Is there an additional charge for bringing a pet, specifically a French bulldog?

4 July 2025

Yes, there is a non-refundable fee of $50 for pets, with specific guidelines for their accommodation.

Is parking at the hotel complimentary for guests?

10 August 2025

Yes, parking is free for all guests.

What are the standard check-in hours, and is it possible to check in earlier?

11 May 2025

Regular check-in time is at 3 PM, but early check-in requests can be made on the day of arrival.

What are the breakfast hours for guests staying at the hotel?

19 September 2024

The complimentary hot buffet breakfast is served from 6 AM to 9 AM on weekdays and from 7 AM to 10 AM on weekends.

Is the hotel's pool operational and open year-round?

27 January 2025

Yes, the indoor pool and hot tub are available year-round for guests.

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CRYSTAL INN HOTEL & SUITES - SALT LAKE CITY, Salt Lake City

Hotel Overview and Details

Loved by Crystal Inn Hotel & Suites - Salt Lake City guests

Accommodations

Special Offers

Dining Options

Location

Pet-Friendly Amenities

Highlights

Must-do experiences

Choose Your Room Category

Room Availability and Pricing Calendar

Facilities

General

Sports & Fitness

Services

Dining

Business

Children

Facilities for people with disabilities

Spa & Leisure

Room features

Bathroom

Media

Room decor

Hotel Location

Guest Reviews and Hotel Ratings

a haven of good details

a restful stay

Next best alternative

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